Patient Convenience –

This is the most obvious benefit of providing an in-office dispensing program. Patients appreciate receiving medication in the physician’s office in order to avoid a trip to the pharmacy and waiting for their prescription to be filled. Besides travel time, wait times at many pharmacies can be 30-60 minutes. Getting their medication from you is especially meaningful for patients who are suffering acute sickness or pain, or are dealing with young children or the elderly.

Comparatively, practices that have optimized a full- featured dispensing solution can dispense a patient’s prescription in less than two minutes. Your patients will thank you!

Many practices implement dispensing services for this reason alone as a means to stand out among other providers. In fact, a number of practices have told us that while the additional revenue is most welcomed, the main objective and benefit of the program was patient satisfaction, period.

Increased Compliance and Accuracy –

In-office dispensing ensures the roughly 30% of patients who don’t fill their prescriptions get the needed medication resulting in better patient outcomes. In the case of workers compensation patients, there is no longer a need to wait 2-3 days for insurance verification to receive their medication.

Increased Safety –

Up to 5% of patients who receive medication from a pharmacy receive incorrect dosages or cross-contaminated medication because of pharmacist error. In-office dispensing virtually eliminates such errors.

Increased Comfort and Confidentiality –

For some patients who are sensitive about privacy of their illnesses and medications, the confidentiality of receiving their medication at the medical office is another major plus.