Physician offices are already busy.
With the increased pressures on office staff and the difficulty in finding and retaining highly qualified personnel, physicians can understandably be concerned about their staff’s perception that dispensing is one more thing to do. These concerns are valid and stem from knowledge of earlier dispensing systems where just getting paid was an ordeal.
Computers and the Internet –
The key to efficient handling of dispensing services in a manner that minimizes staff impact is understanding workflow and technology, in particular computers and highly secure internet connections. In fact, technology improvements in point of care in-office dispensing are a primary reason of the escalation of dispensing practices over the last 5 years.
The MyRx® dispensing programs are all internet based and provide specialized dispensing support from any web enabled computer in the office minimizing input from any single staff member.
Real-time Claim Adjudication –
For physician offices adjudicating insurance claims through Medicare, private commercial insurance or workers compensation, real- time claims adjudication is an important feature of leading technology based service providers.
The MyRx® web-based software requires minimal information to adjudicate claims in seconds returning to the user information on the co-pay amount, if any, and the amount to be reimbursed to the practice from insurance. This is a significant reduction of staff time from earlier dispensing systems.
Fewer Inbound Calls –
Many physician offices find dispensing actually saves time by eliminating many of the pharmacy calls into the office. The average dispensing practice can turn 40% to 60% of their script writing into in-office dispensing. How much time can your office save by reducing these calls by 40 to 60 percent?